Job Description

WHY CLIENT IS HIRING:

• The firm is entering a phase of operational expansion that requires stronger systems, tighter execution, and constant accountability across all teams.
• The Managing Partner is shifting focus to legal strategy and firm growth and is seeking a COO to take full ownership of daily operations .
• This role is designed for someone who thrives in a demanding, hands-on environment where new challenges arise every day.
• The COO will be expected to act quickly, think tactically, and keep every operational function - staffing, finance & accounting, marketing, intake, and workflow - running seamlessly.
• The position is being created to bring discipline, structure, and scale to a high-performance firm, taking over a function the Managing Partner has personally overseen for the past decade.

SUMMARY OF ROLE AND FUNCTION:

• The Chief Operating Officer will manage all non-legal operations of the firm and serve as the execution arm for the Managing Partner .
• The COO will oversee finance, HR, staffing, compliance, technology, marketing, intake, and workflow management, personally ensuring that each system runs on time and to standard.
• The role is entirely hands-on: the COO is expected to roll up their sleeves, get into the weeds, and solve problems directly. Success will be measured by the COO’s ability to save the Managing Partner time, increase firm profitability, accelerate case turnaround, control expenses, and improve team efficiency.
• The COO will enforce operating procedures, track firm-wide performance data, and ensure 100% compliance with internal systems.
• Will conduct monthly and quarterly performance reviews and maintain real-time operational dashboards. This is not a conceptual or advisory position; it is an execution and implementation role for someone who operates with urgency, precision, and constant situational awareness .
• The ideal candidate is proactive, calm under pressure, and thrives in a fast-paced environment where accountability and measurable outcomes drive every decision.
• The COO must be ready to be on-call, adaptable, and fully engaged from day one.

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