Job Description

About Awe Inspired

Awe Inspired is a high-growth fine jewelry brand that blends spiritual symbolism, mythological storytelling, and ethical craftsmanship. Our Goddess Collection is worn by over half a million customers worldwide, celebrated by cultural icons, and powered by a digital experience that’s as transcendent as the designs themselves. As we scale, we are expanding our digital team with an E-Commerce Product Manager to lead our Shopify Plus platform, product roadmap, and digital optimization strategy

About the Role:

The E-Commerce Product Manager will own Awe’s Shopify Plus ecosystem, driving product innovation and customer experience improvements. You’ll be responsible for defining and executing the roadmap, collaborating with UX/design to enhance the site journey, and leading CRO initiatives that increase conversion and retention.

Working closely with our LATAM-based development team and cross-functional partners, you’ll ensure every platform decision supports growth, scalability, and long-term customer value. We’re seeking a Shopify expert with a strong CRO background who thrives in fast-paced, high-growth environments.

Key Responsibilities

Platform & Product Ownership

• Serve as product owner for Awe’s entire e-commerce tech stack : Shopify Plus, Airtable (PIM), Cin7 (inventory), ReDo (returns), Klaviyo, Attentive, PowerBI, Google Cloud Platform, and other integrations.
• Define, maintain, and communicate the product roadmap , ensuring alignment with business goals.
• Translate business requirements into actionable technical specs, user stories, and implementation plans.

Conversion Rate Optimization & UX

• Own CRO strategy and execution : develop hypotheses, run A/B tests, and analyze results.
• Partner with UX/design to deliver customer-centric site experiences that improve conversion, retention, and satisfaction.
• Monitor funnel performance and recommend iterative data-driven improvements.

Cross-Functional Strategy & Execution

• Collaborate with Digital, Creative, CX, Ops, and Retention teams to prioritize initiatives and deliver impactful solutions.
• Manage timelines, dependencies, and trade-offs with clarity and transparency.

Team Leadership & Agile Delivery

• Work closely with our LATAM-based development team, leading sprint planning, backlog prioritization, QA, and deployments.
• Ensure smooth rollouts, incident response readiness, and system stability.

Systems & Process Optimization

• Continuously improve integrations, automations, and performance across platforms.
• Define and maintain best practices in QA, release management, and documentation.

Qualifications

• Required: 2+ years of hands-on Shopify Plus experience , with proven success owning roadmap and platform performance.
• Strong background in CRO strategy, testing, and optimization .
• Experience collaborating with UX/design to drive measurable improvements in customer experience.
• Proven track record managing technical teams and complex systems across sprints, launches, and upgrades.
• Understanding of e-commerce architecture, integrations, and digital systems. Bonus points for the ability to communicate effectively with developers about Liquid, React, Shopify APIs, and modern dev workflows (Git, staging, CLI).
• Experience working with tools such as Klaviyo, Airtable, ReDo, Attentive, Cin7, PowerBI, and GCP is a plus.
• Spanish language skills preferred, but not required.
• Must be able to work in-office at our Hollywood, LA location at least 3 days per week .

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