Job Description

Summary of Position (Job Purpose) - Major purpose and functions of the position.

Responsible for: Leading a team of HVAC/R project managers and coordinators to ensure timely response to and resolution of all HVAC/R issues, execution and delivery of HVAC/R projects, managing the OpEx and CapEx budgets, and maximizing store open time by minimizing HVAC and refrigeration downtime.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

Analyze HVAC/R data including but not limited to work orders, store financial performance, and service provider performance to identify trends, root causes of failure, impact of equipment or system downtime on store performance, impact of work order cost on store financial performance, and other analyses required to manage OpEx and maximize system uptime. Utilize work order, asset, and financial data to develop annual OpEx and CapEx plans in partnership with Trade Analyst and FM leadership. Utilize monthly reporting for work order and financial trends to develop plans to reduce work order count and cost and maximize asset uptime. Partner with Procurement for all HVAC/R bids for reactive service, capital projects, and software services. Deliver CapEx projects on time and on budget.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• >5 years’ FM experience in HVAC/R trade management.
• Experience with data analysis, root cause analysis, and budgeting.
• Must be data oriented and can interpret and synthesize data into information that will inform business decisions.
• Must have exceptional attention to detail and work well under tight deadlines.
• Bachelor’s degree (engineering, construction, or related field).
• Ability to multitask in a fast paced, demanding environment.
• Exceptional planning, analytical, problem solving and implementation skills; ability to deal with ambiguity and adaptable to changing priorities.
• Excellent interpersonal skills and ability to communicate effectively at all levels in the organization.

Desired Qualifications - Desired but not required.

• Experience with retail facilities management in multi-location real estate organization.

This is not to be considered a complete list of job duties, as they may be amended or added to as needed.

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