Job Description

About Rise48 Equity

Rise48 Equity is a vertically integrated multifamily investment firm focused on acquiring and operating value-add real estate assets across high-growth markets. Since 2019, we’ve completed over $2.4 billion in transactions and built a portfolio exceeding 10,000 units under management. Our mission is to deliver consistent, risk-adjusted returns to investors through disciplined execution, transparency, and operational excellence.

Position Overview

The Investor Relations Help Desk Associate will play a key role in providing high-touch support to our investor base and internal teams during active equity raises. This individual will be responsible for timely communication, accurate documentation, and seamless coordination between investors, leadership, and internal departments to ensure an exceptional investor experience.

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Key Responsibilities

• Acknowledge all investor inquiries within 24 hours, and provide a resolution or update within 48 hours
• Assist with the facilitation and administration of active equity raises, ensuring all materials and processes are executed accurately and on schedule
• Manage investor portal updates, ensuring data integrity and timely posting of offering materials and reports
• Coordinate subscription documents and PPM execution, ensuring 100% completion and accuracy prior to closing deadlines
• Provide daily capital commitment recaps and progress summaries to firm leadership
• Deliver regular equity raise status updates to leadership and internal stakeholders
• Support the Investor Relations team in maintaining investor records, tracking commitments, and ensuring compliance with firm policies
• Collaborate cross-functionally and maintain a strong team-oriented mindset
• Maintain confidentiality and discretion when handling sensitive investor and financial information

Requirements

• Bachelor’s degree in Finance, Business Administration, Real Estate, or a related field
• 1–3 years of professional experience in investor relations, private equity, financial services, or client-facing operations
• Proven ability to manage multiple high-priority tasks under tight deadlines while maintaining accuracy and composure
• Exceptional attention to detail and organizational skills
• Excellent written and verbal communication skills, with a client-first mindset and attention to detail in investor correspondence
• Proven ability to multitask and prioritize in an extremely fast-paced, high-volume environment
• Ability to manage multiple investor relationships and transactions simultaneously without compromising accuracy or responsiveness
• Comfortable working under tight deadlines and adjusting priorities quickly as deal timelines evolve
• Demonstrated ability to problem-solve independently while maintaining a proactive, solution-oriented mindset
• High sense of urgency, professionalism, and accountability — 100% attendance required
• Consistent and reliable follow-through on commitments and deliverables
• Proficiency in Microsoft Excel, Outlook, and CRM or investor portal systems

Performance Expectations

• 100% on-time collection and execution of investor subscription documents
• Daily capital commitment summaries delivered to leadership without delay
• Consistent adherence to communication SLAs (24-hour acknowledgment / 48-hour resolution)
• Proactive coordination with cross-functional teams to anticipate and resolve issues before escalation

Why Join Rise48

At Rise48 Equity, you’ll be part of a mission-driven, high-performing team shaping the future of private equity real estate. You’ll gain exposure to senior leadership, institutional investors, and the full lifecycle of multifamily transactions — while contributing directly to the firm’s continued growth and investor success.

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