Job Description

We’re building something special at Stridas—and data is at the center of how we operate, innovate, and serve our customers. We’re hiring a leader who thrives at the intersection of analytics, operations, and process improvement. Someone who can build world-class reporting, uncover insights that drive performance, and help shape the systems that support our continued growth. If you enjoy combining technical depth with business partnership, this role is for you.

Job Title: Manager – Performance Analytics & Process Improvement

Manager:   CEO

Job Description:

The Manager – Performance Analytics & Process Improvement leads the design, delivery, and continuous enhancement of Stridas’ enterprise analytics and process-improvement framework. This role builds and governs the reporting, automation, and analytical models that power decision-making and operational excellence across Stridas’ business.

Working closely with Operations, Finance, and Customer Success, the Manager translates data into actionable insight that improves cost, service, and productivity performance. The role combines hands-on Power BI and data architecture expertise with process leadership, ensuring consistent KPI definitions, disciplined data management, and measurable efficiency gains across all functions.

The Manager balances technical depth with business partnership—leading a high-performing team to deliver insights that directly impact customer outcomes and company profitability. Success is measured by dashboard adoption, automation savings, forecast accuracy, and the business impact of process-improvement initiatives.

Job Type:

• Full-time, Overtime Exempt, Salaried, Standard Work Week (may occasionally require after-hours project or production support)
• Applicants must be eligible to work in the US without employer sponsorship now or in the future
• This is an in-office position

Job Responsibilities:

· Set the analytics and process-improvement vision—define priorities, standards, and roadmaps aligned to strategic business goals.

· Lead Power BI development and governance—data modeling, DAX optimization, refresh reliability, user experience, and performance monitoring.

· Establish KPI ownership and data standards across operational, financial, and customer metrics; ensure consistency and accountability.

· Design and automate data pipelines using SQL, R, Python, Power Automate, and API integrations to eliminate manual reporting effort.

· Develop advanced analytics and forecasting models (e.g., regression, machine learning, time-series) to identify cost and performance improvement opportunities.

· Partner with Operations to translate analysis into process changes that enhance efficiency, accuracy, and service.

· Lead continuous improvement projects—define baselines, set targets, and measure ROI of initiatives impacting EBITDA, labor utilization, and service KPIs.

· Implement and monitor data quality controls and refresh reliability processes to maintain confidence in reporting outputs.

· Present insights and recommendations to executive and functional leadership through concise visualizations and storytelling.

· Develop and mentor team members—build analytical, communication, and problem-solving skills within a growing analytics organization.

· Work closely with IT on infrastructure, integration, and security standards supporting analytics delivery.

Education, Skills, Experience, and Licensing Requirements:

· Bachelor’s degree in Economics, Data Analytics, Industrial Engineering, Information Systems, or related field; Master’s preferred.

· 5+ years of experience in analytics, business intelligence, and process improvement, including 2+ years leading teams or cross-functional projects.  

· Advanced proficiency in Power BI, including data modeling, DAX, Power Query, and report optimization.

· Strong working knowledge of SQL, R, and/or Python, and automation tools such as Power Automate or Databricks.

· Demonstrated ability to translate data into business action through structured analysis and executive-level storytelling.

· Proven success in process design and improvement, including measurement of ROI and impact on cost, service, and productivity.

· Familiarity with transportation, logistics, or supply chain operations (preferred).

· Excellent communication, project management, and stakeholder engagement skills; comfortable managing multiple priorities in fast-paced environments.

Featured Benefits

Medical Insurance, Vision Insurance, Dental Insurance, 401k

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